FREQUENTLY ASKED QUESTIONS

 

 

WHAT PAYMENT METHODS DO YOU ACCEPT?

• Online deposits are accepted by all major credit/debit cards.

• Payment of the outstanding balance including visitors tax is due before departure on your final day and are accepted by all credit/debit cards or in Euro cash.

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WHAT IS THE ARRIVAL AND DEPARTURE TIME?

• Arrival is from 5 p.m. to 9 p.m. and departure on the last day is before 11 a.m. Due to the time required for cleaning procedures, it is not possible to arrive earlier or depart later.  

DO YOU HAVE FREE OFF-ROAD PARKING?

• Yes, we have free and secure off-road parking. Although it is a very safe and quiet rural area, the driveway and parking lot are monitored by a 24/7 CCTV system, with an alarm at night.  

DO YOU HAVE A SAFE PLACE TO STORE OUR BIKES AND SPORTS EQUIPMENT?

• Yes, we have a large stable where you can safely store your bikes and sports equipment. The stables are locked and equipped with an alarm at night and are protected by a video surveillance system 24 hours a day, 7 days a week.  

 

DO YOU ACCEPT PETS?

• For the welfare of my own animals, I am unable to accommodate pets.  ​​​​​​

 

IS THE MAS SUITABLE FOR FAMILIES?

• Unfortunately I do not have family rooms and the gardens are not suitable for children. Le Mas des Abeilles therefore only accommodates adults.​

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DO YOU PROVIDE EVENING MEALS?

• No, sorry, I am unable to provide evening meals. There are restaurants and takeaways in the village just a few minutes away, and at the house there is a fully equipped kitchen and BBQ, so you are able to prepare your own meals if you prefer not to go out. ​

 

​ IS YOUR MAS ACCESSIBLE TO PEOPLE IN WHEELCHAIRS OR WITH REDUCED MOBILITY?

• Two of my rooms are on the 1st floor and are only accessible by stairs, but I have a ground floor room which is suitable for people with reduced mobility, but unfortunately not for wheelchairs.​

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IS THE POOL HEATED AND WHEN IS IT OPEN?

• The pool is heated by the sun and in the main summer months, June to August, the water temperature is normally around 29C to 32C. In May and September it depends on the weather but 22C to 25C is the norm. I open the pool in April but its rarely warm enough to swim in until around mid-May. The pool usually remains warm enough to swim until around mid-September but it will remain open on nice days so guests can still enjoy sitting around it until the end of the season in October. It all really does depend on the weather. I cannot guarantee that the pool will always be available to use during your stay. The pool is also cleaned daily and for safety reasons, bathing is not permitted whilst the robot pool cleaner is in operation. ​​