FREQUENTLY ASKED QUESTIONS

 

WHAT ARE THE ARRIVAL AND DEPARTURE TIMES?

• Check-in is from 5 p.m. and check-out on the last day is before 11 a.m.

 

WHAT PAYMENT METHODS DO YOU ACCEPT?

• Online deposits are accepted by credit card.
  I am unable to accept checks or holiday vouchers.

• Payment of the remaining balance, including tourist tax, must be made before departure, on the last day, and is accepted in cash.

 

DO YOU HAVE FREE OFF-STREET PARKING?

• Yes, we have free, secure off-road parking. Although this is a very safe and quiet rural area, the driveway and parking area are monitored by 24/7 CCTV, with an alarm at night.

 

DO YOU HAVE A SAFE PLACE TO STORE OUR BIKES AND SPORTS EQUIPMENT?

• Yes, we have a large stable where you can safely store your bikes and sports equipment. The stables are locked and alarmed at night and are protected by 24/7 CCTV.

 

DO YOU OFFER A GLUTEN-FREE OR VEGETARIAN BREAKFAST?

• Yes, gluten-free and vegetarian breakfasts are available. Please let me know when booking so I can prepare for them.

 

DO YOU PROVIDE EVENING MEALS?

• No, sorry, I am unable to offer evening meals. There are restaurants and takeaways in the village, and at the house there is a fully equipped guest kitchen and BBQ, so you are able to prepare your own lunches and dinners if you prefer not to go out.

 

DOES THE MAS ACCEPT PETS?

• For the well-being of my own animals, I am unable to accommodate animals.

 

IS THE MAS SUITABLE FOR FAMILIES?

• Unfortunately, I don't have any family rooms and the gardens are not suitable for children. Le Mas des Abeilles therefore only welcomes adults.

 

 

IS YOUR MAS ACCESSIBLE TO PEOPLE IN WHEELCHAIRS OR WITH REDUCED MOBILITY?

• Two of my rooms are on the 1st floor and are only accessible by stairs, but I have a ground floor room that is suitable for people with limited mobility, but unfortunately not wheelchair users.

 

IS THE POOL HEATED AND WHEN IS IT OPEN?

• The pool is solar heated and during the main summer months of June to August, the water temperature is normally around 29C to 32C. In May and September, it depends on the weather, but the normal temperature is 22-25°C. I open the pool in April, but it is rarely warm enough to swim in until mid-May. The pool usually stays warm enough to swim in until mid-September, but it remains open on sunny days so guests can enjoy the pool until the end of the season in October. It really depends on the weather. I cannot guarantee that the pool will always be available during your stay.